Effective Date: [11-8-2023]
Thank you for shopping at Ezeerun.com! We are dedicated to providing you with the best possible shopping experience, including a seamless and transparent shipping process. Please review our shipping policy below to understand how we handle shipping and delivery of your art and craft products.
1. Shipping Methods and Rates
We offer a variety of shipping options to ensure your order reaches you in a timely manner. Shipping rates are calculated based on the destination, weight, and dimensions of your order. You will be able to choose your preferred shipping method and view the associated costs during the checkout process.
2. Order Processing
- Orders are typically processed within 3 business days (excluding weekends and holidays) from the date of purchase.
- Please note that personalized or custom-made items may require additional processing time.
- You will receive an email notification with tracking information once your order has been shipped.
3. Shipping Timeframes
- Domestic Shipping: Depending on your location, domestic orders typically arrive within 7-9 business days after being shipped Otherwise we try to make more Fast as possible.
- International Shipping: For international orders, delivery times may vary based on the destination and customs processing. Please allow 14-20 business days for international deliveries.
- Digital Product Delivery takes 5 minutes after payment via E-Mail, WhatsApp (otherwise any technical error you don’t receive you can mail support@ezeerun.com or contact Us on Our WhatsApp Helpline.
4. Order Tracking
- We provide tracking information for all orders, allowing you to monitor the progress of your shipment.
- Tracking details will be sent to the email address you provided during checkout. You can also access tracking information by logging into your account on our website.
5. Shipping Delays
- While we make every effort to ensure timely deliveries, please understand that external factors such as weather conditions, customs clearance, and carrier delays may occasionally impact delivery times. We appreciate your patience in such circumstances.
6. Shipping Restrictions
Some products may be subject to shipping restrictions based on their size, weight, and content. We comply with all applicable shipping regulations and will notify you if any issues arise with your order.
7. Shipping Address
Please ensure the accuracy of your shipping address during checkout. We cannot be held responsible for orders delivered to incorrect addresses provided by the customer.
8. Undeliverable Packages
In the event that a package is returned to us as undeliverable due to an incorrect address or other issues, we will contact you to arrange for reshipment. Additional shipping fees may apply.
9. Shipping Fees and Taxes
Shipping fees are non-refundable, except in cases where we have made an error in the shipment.
Customers are responsible for any applicable customs duties, taxes, or fees for international orders.
10. Order Status and Support
If you have any questions about your order, shipping status, or need assistance, please contact our customer support team at support@ezeerun.com. We’re here to help!
By making a purchase from EzeeRun, you agree to the terms and conditions outlined in this shipping policy. We appreciate your trust in us and are committed to delivering your art and craft products with care and efficiency.
Thank you for choosing us for your creative needs!